Insurance Cover
The Financial Services Authority
From January 2005 the selling of insurance in the removals industry by removers acting as brokers became regulated and supervised by the Financial Services Authority
It is for this reason we use Basil Fry & Company
The only Insurance Broker in the UK dedicated solely to the provision of insurance for the removals and storage industry.
Is Your Removals Company Insured ?
Because we recognise this as a maximum priority we like all our customers to know who our insurance brokers are. All our Customers have proper financial protection and peace of mind when they book their move with us using our Goods In Transit - ( All Risk Policy )
| Goods In Transit insurance | £50,000 |
| Public liability insurance |
£2,000,000 |
| Employers' Liability insurance |
£10,000,000 |
Which is underwritten by Royal & Sun Alliance Insurance Plc and administered by the only specialist insurer in the UK for the removals and storage industry Basil Fry & Co. Ltd.
The Royal & Sun Alliance Insurance Plc and Basil Fry & Co. Ltd. are both authorised and regulated by the Financial Services Authority.
Frequently asked questions
What insurance does 0800Moves.com offer?
0800Moves.com offers insurance which entitles you to have your items either replaced or repaired or for you to be offered financial compensation for any lost or destroyed item, at the Insurer’s option and subject to the terms and conditions of the insurance policy.
How is this different from liability insurance?
Many removal companies offer indemnity insurance for your goods whilst in transit. If you choose this then you will only be paid the second-hand value of goods that are lost or destroyed rather than having them replaced as new.
Does 0800Moves.com offer protection for my premises at either location?
0800Moves.com offers protection for accidental damage to either premises that we conduct a removal in the UK
Who values my goods?
It is your responsibility to estimate the value of your goods. The value advised to insurers must be enough to replace your goods as new so it's always a good idea to compare values in retail outlets to ensure your estimate is the right estimate.
What happens if I under-insure?
If you insure for less than the full replacement value of your goods at risk then any claim you make could be scaled down. For example, if your goods are insured at £10,000 but the true value is £20,000 you will only receive half the amount of any claim you submit for the loss or damage of goods.
What happens if I have to make a claim?
We take responsibility for managing any claims made against the insurances that 0800Moves.com offer rather than pass on its customers' claims to a third party.
If you want to make a claim you will need to notify 0800Moves.com within 7 days of delivery.
